Platform & Marketplace RulesLast Updated: September 22, 2026POPIA & GDPR Compliant
Acceptable Use Policy (AUP)
Technical, network, and operational rules governing the acceptable usage of our APIs, servers, and website services.
1. System Integrity & Security
You must not attempt to compromise the integrity, security, or availability of Living Culture Health systems. Prohibited activities include deploying viruses, denial-of-service (DoS) attacks, unauthorized vulnerability scanning, or accessing unauthorized database records.
2. Automated Scraping & Bot Prohibition
Automated scraping, bulk extraction of vendor inventories, or extraction of indigenous cultural knowledge without express written authorization is strictly prohibited.
Related Policies in Platform & Marketplace Rules
Community Guidelines
Standards of respect, authenticity, safety, and cultural integrity required of all participants in the Living Culture Health ecosystem.
User-Generated Content Policy
Guidelines regarding reviews, photos, artisan narratives, and customer submissions.
Marketplace & Listing Policy
Rules governing vendor onboarding, product listing criteria, prohibited goods, and transaction integrity.
Seller & Vendor Master Agreement
Comprehensive terms governing artisan stall registration, order fulfillment standards, commission rates, and payout schedules.
AI Usage & Model Transparency Policy
Transparency regarding our use of the Google Antigravity Agent and Gemini models for cultural assistance, search categorization, and heritage storytelling.