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Commercial, Shipping & RefundsLast Updated: September 22, 2026POPIA & GDPR Compliant

Shipping & Delivery Policy

Logistics protocols, courier partners (The Courier Guy & Pudo Lockers), regional delivery timeframes across 54 African nations, and customs tariffs.

1. Logistics Partners & Coverage

We partner with The Courier Guy, Pudo Smart Lockers, and regional air freight operators to deliver across Southern Africa (SADC), West Africa (ECOWAS), East Africa (EAC), and globally.

2. Estimated Delivery Timeframes

• South Africa Domestic (Door-to-Door / Pudo): 2 - 4 business days.

• Regional SADC (Namibia, Botswana, Zimbabwe, Mozambique): 5 - 8 business days.

• West & East Africa (Nigeria, Ghana, Kenya, Ethiopia): 7 - 12 business days.

• International Diaspora (UK, Europe, USA, Canada): 10 - 15 business days with tracked waybill.